FREE SHIPPING ON ALL ORDERS ABOVE AED 100/- *Terms & Conditions Apply.

Do I Have to Create An Account?

Yes, you must create an online account to shop online.

To register, all you need to provide your name, date of birth, email address, and password. You must also agree to the "Terms and Conditions" and "Privacy Policy".

You can fill out the rest of your account information including shipping, billing address, and personal options at your leisure. Once registered, you can check your order status, order history, and manage your account.

How Do I Place An Order?

Shopping at is easy:

  • Log in to your account by clicking on "My Account" in the header.
  • To add items to your basket, click on the product you wish to purchase then click on "Add to Basket".
  • To change the quantity of the item, change the number in the "Quantity" box.
  • To review the items in your basket, click on the "Basket" link located at the top right of the page.
  • If you have an applicable promo code, enter it and click on "Apply". The total price will be updated to reflect the applied promo code discount.
  • Review your order at the Basket Page. Once you are ready to place your order, click on "Checkout".
  • Fill in all required information for your shipping details and click on "Continue’" to choose your preferred payment method. Review your order details and order total again before completing payment.

Immediately after you have successfully placed your order with, you will see your order confirmation with your order number. Use this order number if you have any questions about the status of your order. You will also receive an email with your order details including your order number, a summary of products ordered, prices, applied promotional codes, your ship-to and bill-to information, and the shipping method.

How I Can Track My Order?

You can find the status of a particular order and view your order history in your account, under "My Orders". You can also use your Fetchr tracking code and track directly on their site.